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Bad Experience?

What if the product or service didn't meet your expectations? What would constitute a valuable, actionable critical review?

Simply telling a business that you were unhappy is not information that can be acted upon easily. Details and specifics are what are valuable. Who/What specifically fell short of your expectations? What particular changes would you need to see before returning for repeat business?

Great Experience?

What if the product or service exceeded your expectations? What would constitute a valuable, actionable positive review?

Just as with critical reviews, a valuable positive review is rich with details and specifics. This review is NOT to be used by the business as a marketing tool. Rather, it is just between you and the business, so be honest. Who/What exceeded your expectations? Do you remember any names? Let's make sure that great workers get recognition! What did you experience that would cause you to repeat with this business instead of trying a competitor? And, of course, an honest detailed review may contain both positive and negative elements.